Shipping policy
Shipping Policy – Master’s Touch Artisan Glow:
Effective Date: June 15, 2026
At Master’s Touch Artisan Glow, in order to get your items to you as quickly as possible we partner with specialized fulfillment centers and its network of global fulfillment suppliers to provide reliable shipping worldwide. While our business is based in the United States, products may ship from either U.S. or international warehouses depending on product availability. �
Order Processing:
Orders are typically processed within 1–3 business days.
During holidays, sales events, or periods of high demand, processing may take up to 5 business days. �
United States Shipping:
Products shipped from U.S. warehouses generally arrive within 3–5 business days after processing. Products shipped from international warehouses typically arrive within 10–15 business days after processing. �
Average delivery time to U.S. customers is approximately 8–9 business days, though actual delivery times vary by product and shipping origin. �
International Shipping:
We proudly ship to customers in many countries worldwide. International delivery times vary by destination, customs processing, local carriers, and product origin.
Typical delivery estimates include:
Region Estimated Delivery Time:
Canada:
8–15 business days
United Kingdom:
7–12 business days
Europe:
7–15 business days
Australia & New Zealand
8–15 business days
Asia
7–15 business days
Middle East:
7–15 business days
Latin America
12–30 business days
Africa:
10–25 business days
Actual delivery times may vary depending on customs clearance and local postal services. �
Shipping Costs:
Shipping rates are calculated at checkout based on:
Product weight and dimensions
Shipping destination
Supplier location
Current carrier rates
Shipping costs are displayed before you complete your purchase.
Tracking Information:
Once your order ships, you will receive a tracking number via email. Tracking information may take up to 3 business days to update after shipment. �
Customs, Duties & Taxes:
International customers are responsible for any customs duties, import taxes, or fees imposed by their country's customs authority. These charges are not included in the purchase price or shipping cost.
Shipping Delays:
While we strive to meet all delivery estimates, delays may occur due to:
Customs inspections
Weather conditions
Carrier disruptions
Holiday shipping volume
Incorrect shipping information provided at checkout
Master’s Touch Artison Glow is not responsible for delays caused by circumstances beyond our control. �
Lost or Delayed Packages:
If your package has not arrived within the estimated delivery timeframe, please contact our customer support team. We will work with our fulfillment partners to investigate and resolve the issue as quickly as possible. �
Contact Us:
For shipping questions or order assistance, please contact us through the Contact Us page at:
masterstouchcollections.com�